EVERYTHING ABOUT SHIPPING AND DELIVERY!

HOW DO I GET FREE DELIVERY?

It’s easy! Get FAST & FREE SHIPPING anywhere in SA when your total order is over R600.

DELIVERY COST IN SA?

If your total order is less than R600 you pay a flat-rate of R50.00 for your parcel to be delivered anywhere in SA, right to your door! 

HOW DOES INTERNATIONAL SHIPPING WORK?

We ship world-wide using DHL and Aramex.
R350.00 for orders. (Approximately $18)

Unfortunately, there is no free shipping available for international orders, regardless of basket size. So use the opportunity to stock up!

HOW LONG DOES DELIVERY TAKE IN SOUTH AFRICA?

Delivery anywhere in South Africa takes anywhere between 1-4 working days depending on where you are based. 

KZN and Gauteng – 1 Day 
Rest of SA – 2-4 Days

Orders placed before 12:00 are processed and sent that day, otherwise they will be sent the following business day. 

HOW LONG DOES DELIVERY TAKE INTERNATIONALLY?

Delivery outside RSA takes approximately 3-10 business days via DHL Express or Aramex and also includes regular email updates of your delivery status. Please note that once your order arrives in your country, it will be assessed by customs. Based on your country’s legislation, you may need to pay a fee to release the goods into the country. Once that amount is paid, the courier will deliver your parcel to your door. 

Magnetic Munchkin is not responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest with the customer. We do not refund customers that reject their packages upon arrival for failure to pay duty fees.

CAN I RATHER COLLECT MY ORDER? 

Yes, this way you will pay no delivery fee! Simply select “Collection” during checkout. You will receive an email notifying you when your order is ready (if placed before 12:00 your order can be collected the same day otherwise it will be ready the following business day). 

WHERE IS MY ORDER?

To query your SA delivery, track your order here using with your waybill number, or email hello@magneticmunchkin.co.za and we’ll get back to you!